DTWI® Digital Center of Excellence Maturity Model
The measurement of digital transformation maturity enabled by the DTWI® Digital Center of Excellence – DDCE is essential for assessing performance, identifying areas for improvement, and guiding continuous development. This maturity measurement model is divided into five levels, each with specific criteria for various assessment dimensions.
DDCE Maturity Model Evaluation Dimensions
- Strategic Alignment
- Governance and Leadership
- Processes and Methodologies
- Technology and Tools
- Skills and Capacity Building
- Engagement and Communication
DDCE Maturity Model Levels
Characteristics: Ad hoc processes, undocumented, dependent on specific individuals.
Focus: Reactivity, with little or no standardization.
Characteristics: Basic processes defined and repeated, but still dependent on individuals.
Focus: Initial consistency in key areas.
Characteristics: Standardized, documented, and communicated processes across the organization.
Focus: Standardization and documentation.
Characteristics: Processes regularly monitored and measured, with quality control.
Focus: Monitoring, measurement, and control.
Characteristics: Processes continuously improved based on measurements and feedback.
Focus: Continuous improvement and innovation.
