Digital Maturity Model
The DTWI® Digital Maturity Model is essential for evaluating performance, identifying areas for improvement and guiding the continuous development of the digital strategy of any organizational type. The model is divided into five levels, each with specific criteria for different evaluation dimensions.
DTWI® Digital Maturity Model Evaluation Dimensions
- Digital Strategy and Alignment
- Governance and Leadership
- Digital Processes and Methodologies
- Enabling Technologies and Best Practices
- Culture and Digital Skills
- Engagement and Communication
- Innovation and Experimentation
- Customer Experience
DTWI® Digital Maturity Model Levels
Minimal adoption of digital technologies. Mostly manual processes and no clear digital strategy.
Some isolated digital initiatives. Digital culture still developing.
Digital strategy under construction. Partially digitalized processes and beginning of integration of enabling technologies.
Clear digital strategy integrated into the business. Expanding digital initiatives and data-driven innovation.
Adopted digital transformation, with a strong digital culture, extensive use of advanced technologies and leadership in the digital ecosystem.
